At Saniflo, safeguarding the privacy of our customers is a priority. This privacy statement is designed to inform you about our practices regarding the collection, utilization, dissemination, and protection of your personal data when you engage with our transactional website. By accessing and utilizing our services, you consent to the procedures outlined in this privacy statement.

Gathering Personal Data

We may gather your personal data when you register an account, make a purchase, complete a form, sign up for our newsletter, participate in a survey, or engage with our website in any manner. The types of personal data we collect may include your name, email address, mailing address, telephone number, payment details, and any other information you willingly provide.

Utilization of Personal Data

The personal data we collect is used to deliver, administer, and enhance our services. This encompasses processing orders, dispatching products, managing customer accounts, communicating updates about our promotions, and addressing your customer service inquiries. We may also utilize your personal data in a de-identified, aggregated format for statistical and analytical objectives.

Disclosure of Personal Data

We do not sell, trade, or lease your personal data to third parties for their marketing purposes. Nonetheless, we might share your personal data with trusted partners who assist in operating our website and delivering our services (such as payment processing and delivery companies). These third parties are obligated to safeguard your personal data in line with our directives.

We may also release your personal data if legally required, to defend our legal interests, to investigate suspected fraudulent activities, or to ensure the security of our website and its users.

Protection of Personal Data

We employ suitable security measures to shield your personal data from unauthorized access, disclosure, alteration, or unintentional destruction. However, as no internet transmission or electronic storage method is completely secure, we cannot assure absolute protection.

Cookies and Related Technologies

Our website may utilize cookies and similar technologies to improve your experience and gather non-personal data like browsing habits and preferences. You have the option to set your browser to reject cookies, but this might restrict some functionalities of our site.

User Rights

You hold the right to access, modify, update, or delete your personal data that you have supplied to us. Should you wish to exercise these rights, please reach out to us using the contact details provided below.

Modifications to the Privacy Policy

We may occasionally update this privacy policy to mirror changes in our privacy practices. Any alterations will be posted on this page, accompanied by an updated revision date.

Contact Information

For any inquiries or concerns regarding this privacy notice or any matters related to this website, please contact us at 5-500 Jamieson Parkway Cambridge, ON N3C 0G5. 1-800-363-5874.